IT service management or IT service support management (ITSM or ITSSM) refers to the implementation and management of quality IT services. IT Service Management in the broader sense overlaps with the disciplines of business service management and IT portfolio management, especially in the area of IT planning.
Our team has talented and achievement oriented professionals. Over the years, we set our headquarters in UAE and branched out to the rest of the GCC. Our service profile focuses on providing specialized IT services and exceptional IT consultancy to organizations within various sectors.
We have highly dedicated IT professionals including great web tech geeks who can develope your business websites in professional way.
We are experienced in installation of surveillance system for retail outlets and warehouses in the UAE. We deliver an end-to-end solution of surveillance to our esteemed clients. The services we provides are,
- Scoping of the site
- Surveillance system design and planning
- Installation of the surveillance system
We have the know how in both Analogue and IP CCTV technologies, and are more than adapt at designing a state of the art surveillance echo system that encompasses your legacy surveillance systems as well.
We have the know-how of installing systems from leading manufacturers of CCTV cameras such as Axis, Mezory, Hikvision, and Uniview. We have the ability to provide a unique solution to our clients by bringing together our knowledge of hardware and software (e.g. Milestone Video Management Systems) surveillance systems to provide a cost effective solution.
Access Control Systems
We are experienced in installation of card and biometric based access control systems for Retail outlets in the UAE.
We have know-how of world’s leading security solutions such as Anviz, Spectra, HID, Ingersoll Rand. We have in-house software development team, which can support clients with installation, integration, customization and new feature development.
With over 10+ years of experience in scoping, requirements definition, design and implementation, and testing and deployment of Business Applications, we bring a breath of knowledge in the software applications space.
Our aim is to provide small and medium enterprises software tools that fits their budget, and enables them to compete with leaders in their industry by deploying software solutions that seemed out of reach for such businesses.
We have experience in installation of Open Source software solutions for Retail outlets and offices in the UAE. Open Source software applications are developed by a community of software developers who believe in the philosophy that software applications should be affordable and usable so that anyone can use it to enable their businesses to reach new heights.
We have implemented following applications thus far,
- POS System
- Accounting System
- Invoice Tracking System
- Business Process Management System